Dec 2021 | Open Banking |
Alessandro Cirinei
Open Banking Product Lead EMEA
Experian
Bartłomiej Staszewski
Global Consultant
Experian

Customers needs and expectations are changed after the pandemic. This have accelerated the digital transformation process. Organizations are now trying to create a digital customer journey as smooth, easy and transparent as possible.

Thanks to transactional data and categorization is now possible to understand customer spending behaviour and create some KPIs and use cases available for onboarding, marketing and even collections.

Discover how Open Banking is changing the customer journey here.