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21 June | 09:00 - 12:15
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Welcome to the Experian South Africa Learning Day 2023
Welcome to Experian South Africa Learning Day 2023.
We are delighted to invite you to Experian Learning Day – an exclusive free half-day virtual conference, providing the latest credit insights and an opportunity to explore all that which Experian South Africa offers.
Experian Learning Day is your chance to gain new insights from Experian South Africa’s data, fraud and analytics experts and explore the full scope of Experian’s solutions. We’ll share our knowledge and experience across topics such as AI Fraud prevention, commercial digital onboarding, cloud decisioning, advanced analytics scoring models and customer insights so that your business can enhance its customer experience.
Date & Time: Wednesday 21 June | 09:00 – 12:15 SAST
During the 4 breakout sessions, you will have the option to choose from the following topics:
- Insights into both consumer and business credit health and outlook trends.
- AI fraud prevention – why machine learning is more effective than traditional fraud rules.
- Commercial onboarding – fully automate and streamline your commercial customer onboarding without compromising your risk management.
- Intelligence built in at every point in the acquisition process – PowerCurve Customer Acquisition running as a service, in the cloud, provides more flexibility.
- Make better business decisions on thinfile customers – unpacking Experian’s Thinfile score.
- Identify and prevent 1st party fraud using bureau fraud models.
- Using the predictive power of commercial scores in assessing new application risk and commercial entities.
- Speed up your decisioning and manage your loan agreement lifecycle securely in the cloud with Compuloan Cloud – developed to manage short-term and unsecured loan agreements with ease.
For the session breakdowns, click the + button on the agenda below.
We look forward to welcoming you to the Experian Learning Day online.
Date & Time: Wednesday 21 June | 09:00 – 12:15 SAST
Why should you participate?
At Experian Learning Day you will gain insight into:
- Key challenges, trends and best practices on hot topics within the credit industry.
- How to enhance your company’s customer journey.
- How to keep the customer at the centre of everything you do using data, analytics and software.
395
12
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9:00 am
Welcome to Experian Learning Day
Mark Wells
Chief Customer Officer
Chief Customer Officer
Mark Wells
Chief Customer Officer
9:30 am
First Breakout Session
Ans Gerber
Head of Data Insights and Marketing Services, Experian South Africa
Head of Data Insights and Marketing Services, Experian South Africa
Karen Woest
Product Manager for Business Information Services
Product Manager for Business Information Services
Alison Young
Global Consultant
Global Consultant
Choice of one of our 30 minute sessions:
Topic 1: Insights into both consumer and business credit health and outlook trends.
Topic 2: AI Fraud prevention - why machine learning is more effective than traditional fraud rules.
Topic 3: Commercial onboarding - fully automate and streamline your commercial customer onboarding without compromising your risk management.
Topic 4: Intelligence built in at every point in the acquisition process - PowerCurve Customer Acquisition running as a service, in the cloud, provides more flexibility.
Topic 1: Insights into both consumer and business credit health and outlook trends.
Topic 2: AI Fraud prevention - why machine learning is more effective than traditional fraud rules.
Topic 3: Commercial onboarding - fully automate and streamline your commercial customer onboarding without compromising your risk management.
Topic 4: Intelligence built in at every point in the acquisition process - PowerCurve Customer Acquisition running as a service, in the cloud, provides more flexibility.
10:00 am
Second Breakout Session
Nerietha van der Westhuizen
Analytics Manager, Experian Africa
Analytics Manager, Experian Africa
Chris Swanepoel
Senior analyst
Senior analyst
Anel Ehrke
Analytical Consultant, Experian
Analytical Consultant, Experian
Henri le Roux
Product Development Manager
Product Development Manager
Choice of one of our 30 minute sessions:
Topic 1: Make better business decisions on thinfile customers - unpacking Experian's Thinfile score.
Topic 2: Identify and prevent 1st party fraud using bureau fraud models.
Topic 3: Using the predictive power of commercial scores in assessing new application risk and commercial entities.
Topic 4: Speed up your decisioning and manage your loan agreement lifecycle securely in the cloud with Compuloan Cloud - developed to manage short-term and unsecured loan agreements with ease.
Topic 1: Make better business decisions on thinfile customers - unpacking Experian's Thinfile score.
Topic 2: Identify and prevent 1st party fraud using bureau fraud models.
Topic 3: Using the predictive power of commercial scores in assessing new application risk and commercial entities.
Topic 4: Speed up your decisioning and manage your loan agreement lifecycle securely in the cloud with Compuloan Cloud - developed to manage short-term and unsecured loan agreements with ease.
10:30 am
30 minute Break
Please take a 30-minute tea break, catch up on some mails, and join us at 11:00 for our next two break-out sessions.
11:00 am
Third Breakout Session
Ans Gerber
Head of Data Insights and Marketing Services, Experian South Africa
Head of Data Insights and Marketing Services, Experian South Africa
Karen Woest
Product Manager for Business Information Services
Product Manager for Business Information Services
Alison Young
Global Consultant
Global Consultant
Choice of one of our 30 minute sessions:
Topic 1: Insights into both consumer and business credit health and outlook trends.
Topic 2: AI Fraud prevention - why machine learning is more effective than traditional fraud rules.
Topic 3: Commercial onboarding - fully automate and streamline your commercial customer onboarding without compromising your risk management.
Topic 4: Intelligence built in at every point in the acquisition process - PowerCurve Customer Acquisition running as a service, in the cloud, provides more flexibility.
Topic 1: Insights into both consumer and business credit health and outlook trends.
Topic 2: AI Fraud prevention - why machine learning is more effective than traditional fraud rules.
Topic 3: Commercial onboarding - fully automate and streamline your commercial customer onboarding without compromising your risk management.
Topic 4: Intelligence built in at every point in the acquisition process - PowerCurve Customer Acquisition running as a service, in the cloud, provides more flexibility.
11:30 am
Fourth Breakout Session
Nerietha van der Westhuizen
Analytics Manager, Experian Africa
Analytics Manager, Experian Africa
Chris Swanepoel
Senior analyst
Senior analyst
Anel Ehrke
Analytical Consultant, Experian
Analytical Consultant, Experian
Henri le Roux
Product Development Manager
Product Development Manager
Choice of one of our 30 minute sessions:
Topic 1: Make better business decisions on thinfile customers - unpacking Experian's Thinfile score.
Topic 2: Identify and prevent 1st party fraud using bureau fraud models.
Topic 3: Using the predictive power of commercial scores in assessing new application risk and commercial entities.
Topic 4: Speed up your decisioning and manage your loan agreement lifecycle securely in the cloud with Compuloan Cloud - developed to manage short-term and unsecured loan agreements with ease.
Topic 1: Make better business decisions on thinfile customers - unpacking Experian's Thinfile score.
Topic 2: Identify and prevent 1st party fraud using bureau fraud models.
Topic 3: Using the predictive power of commercial scores in assessing new application risk and commercial entities.
Topic 4: Speed up your decisioning and manage your loan agreement lifecycle securely in the cloud with Compuloan Cloud - developed to manage short-term and unsecured loan agreements with ease.
12:00 pm
Conference Close
Mark Wells
Chief Customer Officer
Chief Customer Officer
Conference summary and closing by our Chief Customer Officer.
Keynote Speakers
Mark Wells
Chief Customer Officer
Mark Wells Biography
Mark joined Experian in February 2015. Prior to that, he spent 20 years in the Information Technology sector running high performing sales teams. As Chief Customer Officer for Experian Africa, his current role involves leading the customer-facing integrated sales teams that engage with clients across all industries in South Africa. Mark holds a BComm (Hons) degree from the University of the Witwatersrand, an MBA from the University of Cape Town, and post-graduate executive qualifications from Columbia University in New York and Harvard Business School in Boston.Ans Gerber
Head of Data Insights and Marketing Services, Experian South Africa
Ans Gerber Biography
A data scientist in the Innovation team of Experian, Ans has experience in Analytics across various disciplines. In her current role, she is part of a dynamic team that continues to push the boundaries of what is deemed ‘typical’ bureau activities, by finding and creating new data sets, building new products and creating value propositions that address industry needs and also help to build an inclusive credit economy for Africa, by empowering consumers.Karen Woest
Product Manager for Business Information Services
Karen Woest Biography
Karen is a Product Manager at Experian South Africa and is responsible for the Business bureau products with touchpoints into the consumer side of the business. Karen started her career at KreditInform which was one of the biggest commercial bureaus in the country at the time. Experian acquired KreditInform in 2009 and she has fulfilled a multitude of roles ranging from Researcher, Account Manager assistant and Support Manager for the Tier 1 Banks, Unsecured Lending Financial Institutions, Telco’s, and Retailers. Her current role is in Product Manager for Business Information Services.Alison Young
Global Consultant
Alison Young Biography
Alison is a Global Consultant in the Decision Analytics team with Experian Africa. She has a credit retail background and has over 10 years’ experience in the industry. Alison’s professional focus is in retail and smaller sized lenders, the acquisition and onboarding process of new customers, as well as identifying solutions to clients’ problems across the customer life cycle.Nerietha van der Westhuizen
Analytics Manager, Experian Africa
Nerietha van der Westhuizen Biography
Nerietha started her career after graduating, obtaining a Master's degree in Quantitative Risk Management. She joined WesBank, where she later joined FNB and worked there the majority of her career as a quantitative analyst. Nerietha moved to the analytics team in Experian as a Scoring Specialist in April 2020; currently, she is the Analytics Manager for the scoring team. Nerietha specialises in credit analytics and has had opportunities to work across the credit life cycle, getting to understand how all the different components fit in like a puzzle.Chris Swanepoel
Senior analyst
Chris Swanepoel Biography
Chris Swanepoel is a senior analyst at Experian Africa with an honours degree in Business Mathematics and Informatics. He has been working in the credit industry for the last 9 years in all areas of the credit lifecycle. His main area of expertise lies in business intelligence and custom analytics solutions. He also has strong knowledge in the risk model development space.Anel Ehrke
Analytical Consultant, Experian
Anel Ehrke Biography
Anel is an analytical consultant at Experian. She has a MSc in Business Mathematics and Informatics from the North West University. Anel has spent 18 years in the banking industry and has extensive experience in scorecard development and analytics. She has been involved with projects ranging across retail and commercial credit.Henri le Roux
Product Development Manager
