Business and Consumer Report 2021

18 January | 10:00 - 11:00

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About The Event

J O I N  O U R  W E B I N A R

What do consumers feel about their current experience with brands?
What are their attitudes to data sharing?
What does this mean for the key business priorities over the next 12 months?

To find out we commissioned Forrester Consulting to survey 598 businesses within Financial Services and Telecoms sectors spanning 6 EMEA countries, along with more than 3,000 consumers to understand their attitudes and preferences to customer experience.

We will explore the findings and the practical implications for businesses looking to be successful in the new now.


18 January 2022
10:00 - 11:00

10:00 am
Data, digitalisation and the return to pre-pandemic growth
Paul Heaton
Head of Product and Propositions Marketing EMEA & APAC, Experian
Register your interest in the conference

Keynote Speakers

Paul Heaton
Head of Product and Propositions Marketing EMEA & APAC, Experian
Paul Heaton

Paul Heaton Biography

Paul is Head of Product and Proposition Marketing at Experian where he leads the development of value propositions that help deliver on client needs. He has over 10 years marketing experience within financial services having previously served as Enterprise Marketing Director for the world’s largest payments company, Worldpay.

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