This webinar is part of the PowerCurve user club 2020 series.
Once a client is onboarded, it is crucial to constantly track his behavior and potential, to maximize his value and strengthen the relationship.
Risk, value, customer satisfaction and fraud perspectives are required for a complete customer assessment.
The 360 customer assessment helps the organization to mitigate the risk (e.g. financial changes related to Covid-19), to exploit the full potential of the customer (cross-up-selling, services, marketing) and to set up personalized actions.