The importance of "Time to Yes"
Mar 2021 | Onboarding | Digital Onboarding, MAX

In a world where consumers increasingly spend their time online, businesses must shift to align technology and processes to deliver a better customer experience for customer onboarding.

Our latest insight report ‘Reducing Time to Yes: Onboarding in 2021’ covers how to meet the demands of modern customers whilst ensuring protection against credit, fraud, and compliance risk.

Digital transformation is a key priority for pretty much every business.

This report looks specifically at the onboarding process for financial services. An area not only critical to growth but to be the first customer touchpoint with your brand. It is important to get it right.

We’ll show you how you can improve “time to yes”, also referred to as time to decision, and share how you can use technology to shorten the time to yes but importantly improve the accuracy of decisions at the same time to support long term growth.

Important note: the statistics from this report have been taken from an Experian commissioned study conducted by Forrester Consulting. Results are based on findings from more than 1,000 global senior leaders with responsibility or influence over customer data, analytics, risk, and SME services.

Get a copy of our report and learn how to reduce<br> Time to Yes in the onboarding process

Get a copy of our report and learn how to reduce
Time to Yes in the onboarding process