Meet the experts - Experian podcasts series
Nov 2020 | General | Credit Risk Management, Podcast

Right now, one of the biggest challenges for collections teams is trying to keep their costs down while providing an efficient and effective customer experience.

At the same time, many businesses are struggling to identify at-risk customers who have the greatest probability of entering financial difficulty and making it harder to the stop then moving into collections.

But by pro-actively targeting higher-risk customers before they enter collections, businesses can significantly reduce the costs to collect and overall loan provisioning.

“Meet the Expert” podcasts program

This podcast is part of the new Experian’s “Meet the Expert” programme: a series of seven short interviews to explore the ‘new normal’ following the start of the pandemic.

You can subscribe to Meet the Expert podcast on

Armando Caponre
Armando Capone
Chief Commercial Officer
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Armando Capone is Chief Commercial Officer at Experian. Before joining Experian in 2016, he had 12 years of experience in consulting, mainly in Strategy and "Finance and Risk" areas of the Financial Services industry. Armando has extensive project experience with banking institutions within Risk Management, Credit and Finance departments.